Haylo for Clinics
How it worksAnswersWhat it costs
For patientsLog inJoin the pilot
For PatientsFor Clinics

Your 2:30 just cancelled.Now it’s bookable.

Haylo lists the gaps in your Cliniko diary and writes every booking straight back in.

Join the Melbourne pilot
  • Free for founding clinics
  • No lock-in
  • Patients pay you as normal
  • Full control, pause any time

Now working with

  • Centre of Strength and WellnessElsternwick
  • Unbreakable PhysiotherapyMoorabbin

From cancelled to booked.

  1. Your Cliniko

    A gap opens

  2. Haylo

    Listed within 5 minutes

  3. A patient

    Books, card saved

  4. Your Cliniko

    Booking written in

Checked against your diary before it’s confirmed.

You decide what goes up. Cliniko decides when.

  • Practitioners and appointment types. On or off, pair by pair.
  • Your fee. Listed as it is. A discount only if you switch one on — never over 30%.
  • Your diary. Fill or block time in Cliniko and it comes off Haylo.

Listed on Haylo

Your practitioner

Physiotherapy

Example
  • Initial consultation

    60 min · $120

  • Standard consultation

    30 min · $95

  • Dry needling

    30 min · $95

Same-day discount

Off unless you switch it on · max 30%

What you set. An example — you choose these with me when we connect Cliniko.
Regulars never see a discount you didn’t set.
Discounting is off unless you switch it on, and only unbooked time is ever listed.
Your diary has the final say.
Every booking is checked against your Cliniko before it is confirmed.
Your patient stays yours.
They go into your Cliniko like anyone who walked in off the street, and their details are yours to keep. Getting them back in is between you and them.
Your treatment notes are never read.
Haylo reads times, types, prices and the notes on appointments, and a patient’s name, date of birth, email and phone to find the right file. It never asks Cliniko for treatment notes, medical alerts, letters or attachments.

Free for founding clinics.

Join during the Melbourne pilot and it costs you nothing — no setup fee, no commission, no per-patient fee — and you keep those terms after it.

When the pilot closes, joining is still free.

And if Haylo isn’t making you money, you shouldn’t be paying for it. You won’t be.

Join as a founding clinic

If a patient cancels late or doesn’t show

  1. No chargeMore than 24 hours before the appointment
  2. 50% of the feeBetween 24 and 12 hours before
  3. 100%Inside 12 hours, a no-show, or a same-day booking cancelled after the 10-minute grace window

Charged to the card saved at booking, the same at every clinic, and yours. We pay you the next business day after the patient pays. If they haven't paid within 7 days, we pay you anyway. Switches on with the pilot.

Three steps to live.

  1. 1

    Create an account

    Two minutes. Nothing goes live.

  2. 2

    Connect Cliniko

    Your practitioners, appointment types and prices sync across. Nothing to retype.

  3. 3

    Choose what is listed

    Switch on the practitioners and appointment types you want. Every clinic is reviewed by a person before it goes live.

Join the Melbourne pilot

Free through the Melbourne pilot. No card, no lock-in, no notice period.

Got a question first? chad@haylohealth.com.au