Turn last-minute cancellations into revenue.
Sync your PMS to detect gaps. Review alerts and activate slots in under 30 seconds — you stay in full control.
NO SETUP FEES • NO CONTRACTS • ONLY PAY WHEN PATIENTS ATTEND
Works for same-day cancellations and unfilled availability.
How it works
Connect PMS (read-only)
Haylo connects read-only to your clinic calendar. Detects gaps caused by cancellations or unused slots. Never accesses clinical notes or health data.
Approve gaps
Nothing is published automatically. You explicitly approve each slot. Choose full price or discounted, duration, and expiry window. You stay in control.
Get bookings + protection
Slot goes live. Patient books instantly. Booking writes back into your PMS. Slot removed from Haylo immediately. No double bookings.
Haylo only works with what's already free in your calendar.
Built for clinics, not disruption
Gap detection, not automation
Haylo detects gaps in your calendar. You decide which ones to fill. No automatic publishing. No loss of control.
Revenue protection
10-minute grace period, then 100% cancellation fee enforced by Haylo. You get paid whether patients show up or not.
New patient acquisition
Fill empty slots with patients who need care now. Build your patient base while recovering lost revenue.
Minimal staff impact
Review alerts and activate slots in under 30 seconds. No phone calls. No manual booking. No extra admin work.
No-show protection. Enforced for you.
Same-day bookings come with clear terms: patients have a 10-minute grace period after booking to cancel free of charge. After that, cancellations or no-shows incur a 100% fee.
Haylo handles the enforcement. We collect payment authorisation, enforce the policy, and absorb the awkwardness. Clinics never chase patients or argue about fees.
Your clinic gets paid for the slot, whether the patient shows up or not.
How payments work
Patients pay normally at clinic
For attended appointments, patients pay you directly at the clinic, just like normal. Haylo does NOT process healthcare payments.
Haylo only charges on cancellations
Haylo only charges when a patient cancels late or no-shows. We enforce the 100% cancellation fee. Clinic still gets paid (minus Haylo's fee).
Simple, transparent pricing
Your data stays yours. Always.
What Haylo doesn't see
- • Medical records
- • Clinical notes
- • Diagnoses
- • Treatment information
What Haylo sees
- • Available time slots
- • Booking metadata
- • Payment authorisation (for cancellations)
No medical records stored. No clinical notes. No diagnoses. Only booking metadata + payment authorisation. Clinics retain full patient ownership.
Common questions
How much does it cost?
No setup fees. No monthly subscriptions. Haylo takes approximately ~10% commission on same-day bookings. You only pay when Haylo fills a slot. If we don't deliver value, you don't pay.
How are fees collected?
Patients pay you directly at the clinic for attended appointments, just like normal. Haylo only charges when a patient cancels late or no-shows. We collect payment authorisation upfront, then enforce the 100% cancellation fee if needed. Clinic still gets paid (minus Haylo's fee).
How do cancellations work?
Patients have a 10-minute grace period after booking to cancel free of charge. After that, same-day cancellations or no-shows incur a 100% fee. Haylo handles the enforcement, communication, and fee collection. You don't have awkward conversations with patients.
Does Haylo see patient data?
No. Haylo only sees available time slots and basic booking metadata. We don't see medical records, clinical notes, diagnoses, or treatment information. We only read calendar availability and write bookings back. No clinical data is stored.
Which PMS do you integrate with?
Currently Cliniko (read-only sync). Halaxy, Nookal, and others coming soon. Haylo connects read-only to your calendar—we detect gaps but never access clinical data.
What if I fill the spot myself?
If you or your staff book a patient directly, that slot disappears from Haylo instantly. Haylo reads your calendar in real-time, so any changes you make are reflected immediately. No double bookings. No conflicts. You stay in full control.
Ready to recover lost revenue?
Haylo runs in the background, filling empty slots without changing how you work. No workflow disruption. No extra admin. Just recovered revenue from slots that would otherwise sit empty.
No credit card required. No commitment. Early clinics get free pilot access.
No workflow change. Just recovered revenue.